Driven by the increased demand for international paid media, advertisers will spend over $1 trillion in 2025 to reach markets around the world.
As this demand continues to evolve, brands face an ever-increasing number of challenges to stand out. Across the industry, skilled practitioners wielding powerful marketing tools are working tirelessly to foreground their clients, making fierce competition the standard for all.
Though frequently tasked with fielding international marketing campaigns, some agencies often lack the crucial creative and operational capability required to succeed in international locales. Even large, established agencies have difficulty navigating the more granular details of the fast-changing, competitive international advertising topography.
From overlooking niche placements to cultural insensitivity, let’s have a look at where your typical agency goes wrong in this era of intense international paid media competition.
1. Lack of Local Insight
Trusted local insight is at the heart of all marketing localization efforts. Without local eyes and ears advising on consumer trends, prevailing sentiments, and flavors-of-the-week, it can be a struggle to build paid campaigns that are effective at the country/region level. Further, without local marketing talent, it’s difficult to implement course corrections when paid performance is soft. A strong global marketing agency relies on its in-country teammates to honor a brand’s core promise while working to harmonize it with local standards and sentiments.
Focused market research guided by the intel gathered by motivated, boots-on-the-ground experts is what makes the difference. Nuances and subtleties in communication styles and phrasings for varied markets are difficult to navigate without a physical presence in a market.
An agency with a deep roster of knowledgeable local resources pulls actionable business intelligence directly from the source. That is why it’s crucial to partner with an agency with proven experience melding local knowledge into a local marketing strategy – without losing a brand’s global focus.
2. Generic Campaigns
It’s surprisingly common to simply take a brand’s domestic campaigns and do a one-to-one translation for the target market. Whether it’s inexperience with in-depth localization (and local market) experience, or just trying to “test the waters,” direct and accurate translations can make for uninspiring, “blah” campaigns that won’t perform for brands in their target international markets. Generic, copy-paste campaigns lack impact when compared to artfully designed efforts that take local trends and preferences into account. Unfortunately, it’s easy to find campaigns that didn’t push “beyond the blah” and can only deliver flat, generic campaigns.
Brand awareness often varies by region, season, and even politics so generic campaigns launched without taking these key conditions into consideration will deliver uneven results. Building locally relevant, culturally congruent campaigns in priority markets is crucial to driving value from international paid advertising spend.
3. Culturally Irrelevant or Inappropriate Copy/Creative
An international paid media campaign must be in line with the prevailing aesthetics and cultural standards of a country or region. Inappropriate imagery or unappealing colors may be an immediate turn-off and doom a campaign before it even begins. The facts of the copy might be correct but it sounds, well, weird.
There are times when the specific terminology in markets differ. So choosing the wrong word can either be inappropriate or, in certain cases, actually slot you into a category different from your product. For example, if someone is selling blue light blocking glasses, this can be categorized in the Health/Household category in one country and Electronics in another. This miscategorization can have a catastrophic impact on sales.
Your campaigns must perform in two ways at once. They should always feel natural and at home in the context of the local market aesthetic. But they must also effectively communicate your key differentiation and value in adherence with your brand guidelines. In short: stand out – for all the right reasons.
4. Lack of Familiarity with Local Platforms
Regional platforms can make up a significant portion of a market’s valuable digital real estate. Strategizing for them is a challenge for even the most seasoned marketers – including those at global agencies. This lack of familiarity with local online platforms will likely hinder your ability to consistently reach your priority audiences.
While many consumers use global social networks like Meta properties, X, and TikTok, there are dozens of regional, market-specific platforms that are often overlooked completely. For instance, to reach a Korean audience, the savvy brand should be active on Naver as well as the bigger global platforms. Or if Japan was your target, you should have a marketing strategy for the leading regional platform, LINE. It’s crucial to investigate which platforms potential buyers are using in-market. Or you risk an increase in spend without a corresponding increase in results. A smart mixture of globally powerful platforms and locally influential ones ensures that your message spans all possible stops on their daily excursions.
In order to successfully manage and optimize campaigns in-platform with precision and creative flair, you must also be able to “read the room” and react accordingly. Dismissing the cultural presence to respond to in-platform trends and micro-moments will miss opportunities to inform, direct, and convert. The best paid media campaigns communicate trustworthiness on a more human, familiar level that only a local can deliver.
5. Overlooking Niche Placements
You may be missing the hottest touchpoint for your most relevant audience. What are the local niche websites and media outlets where your targeted customers convene?
In your key markets, there are likely vital and thriving communities who would be interested in your product or service. These “locals only” placements have the added benefit of building a sense of trust, especially in markets that are wary of foreign companies. Of course, you must demonstrate an authentic cultural understanding in order to build the sentiment that is paramount to a long-lasting relationship.
Because fewer global agencies have the resources or understanding to pursue these lucrative niche placements, it’s less likely you will face the same level of competition you would on globally dominant platforms. This increases your ad spend efficacy and ROI. An experienced global marketing agency will help you uncover these opportunities and elevate your local messaging to make these efforts a success.
6. Ignoring the Full Customer Journey
International customers move through the path from awareness to purchase in different ways. Without an understanding of the unique elements of the in-market customer journey, you may miss opportunities to optimize performance or make messaging adjustments that would be obvious to a local marketer.
Care must be taken to build a unified and localized customer experience that conveys comfort and familiarity. This customer journey needs to feel like it was created specifically for the target market; it must feel like home. And there are no “small steps” in this journey. Each touchpoint is important. For example, even experienced agencies can do most everything right only to drop the ball at the CTA. Copy and design mistakes can make for a fatal disconnect between offers, CTAs, and the local level of brand awareness.
From initial engagement to the final click to purchase, each step of the customer journey is critical. Working with an agency that can’t pivot and adjust multilingual copy, creative, or design means you’ll always be one step behind in giving your in-market audiences a winning experience.
7. Challenges of Juggling Agencies Across Markets
Running a high-impact international campaign across multiple in-market agencies takes considerable focus and resources. Multiple data sets, insights, and analyses; some of which may even be at odds with one another. Lack of global cohesion and a muddying of local brand identity. This lack of cross-agency visibility means an increase in inefficiency and missed opportunities. And, potentially, permanent damage to your in-market reputation. Often the efforts of managing day-to-day business distracts from what truly matters – bringing the brand to life. A single source of truth held by a global marketing agency mitigates this fuzzy, unproductive dialogue between siloed agencies or departments.
Ultimately, it is easier to work with an agency that can centralize efficiency while still allowing for the essential involvement of in-country marketing and creative talent. Not only is it faster, you minimize the risk of losing critical brand nuances that often happen when dealing with multiple agencies.
A global agency who manages all the ins and outs of multi-market, multi-tactic, multi-stage campaigns is both easier to work with and more effective.
Final Thought
The entire process of building and optimizing an international paid media campaign is rife with potential points of failure. It’s the nature of global business. The best way to minimize risk is to rely on the single-source cohesion of a fully integrated global marketing firm. By aligning with a global marketing localization agency custom-built for international advertising, you minimize potential pitfalls and amplify possible opportunities.
Your optimum marketing localization partner is a tightly knit team of internationally minded digital experts and paid born-and-raised local tacticians. By working together to harmonize your global brand with cultural nuances, you can maximize your return on ad spend across every market.
Global paid media campaigns underperforming? Let’s talk.